Frequently Asked Questions

Our lead audience is independent physician and specialty practices in Washington evaluating in-office dispensing. FQHCs, rural health clinics, and other organizations may also inquire so we can discuss whether the proposed work fits their needs and our current capabilities.

No. A practice can begin with little or no dispensing infrastructure. The assessment helps identify the staffing, workflows, space, technology, relationships, and additional review that would be needed. It does not assume those capabilities are already in place.

Yes. Tell us about your current program and the operational decision you want to evaluate. We will discuss whether an assessment, a narrower review, or another type of engagement is appropriate before proposing work.

The assessment helps leadership understand the practice’s starting point, identify material barriers and dependencies, and decide whether deeper planning is justified. The recommendation may be to proceed, proceed with conditions, defer, or not proceed.

Your written proposal will define the deliverables. At a high level, these may include practice-specific readiness findings, prioritized gaps and questions, recommended next steps, and a leadership discussion. Detailed assessment instruments and internal operating methods are not published on this website.

Yes. Readiness assessments are paid professional-services engagements. Scope, deliverables, fees, payment terms, and scheduling are agreed in writing before assessment work begins. Submitting an inquiry does not purchase an assessment or authorize a charge.

We provide a scope-specific proposal after discussing your practice’s needs. Factors may include locations, the proposed dispensing model, available information, and the questions leadership needs answered. We do not publish a universal price on this page.

Salix Compass reviews the practice information and follows up to discuss fit and the questions you want to resolve. If the work is appropriate, we prepare a proposed scope and engagement terms. The assessment begins only after the necessary agreements and arrangements are in place.

The proposed schedule is included in your written scope. Timing depends on the work agreed, the availability of practice information, and participation by the relevant stakeholders. Missing information or additional questions may require a mutually agreed schedule adjustment.

Washington is our initial service focus. Practices outside Washington may submit a business inquiry, but service availability is not guaranteed. We would need to evaluate the proposed scope and state-specific requirements before agreeing to an engagement.

Not unless implementation activities are expressly included in the written agreement. Readiness assessment and implementation are separate decisions. When appropriate, subsequent work is scoped and priced separately around the practice’s circumstances and unresolved requirements.

These pathways can be considered when relevant to the practice. Evaluation does not establish that a pathway can be activated. Medication-specific supply, payer, storage, safety, professional-review, and other applicable requirements must be resolved before implementation.

No. An assessment does not guarantee licensing, payer participation, network access, accreditation, medication availability, reimbursement, profitability, or implementation approval. A favorable recommendation is not authorization to dispense.

Salix Compass provides non-clinical administrative and operational consulting. We can organize questions, prepare working materials, and coordinate follow-up, but we do not replace qualified clinical, pharmacy, legal, accounting, facility, or accreditation professionals.

The practice retains decision-making authority and its regulated responsibilities. Salix does not become the practice’s prescribing clinician, dispensing entity, inventory owner, or billing provider through a consulting engagement.

No. Weaver Crest remains in development and is not required to request or complete a readiness assessment. The current offer is a professional-services engagement, not access to a patient portal or software subscription.

Provide professional contact details and practice-level information requested by the form, such as specialty, location, dispensing stage, and the operational question you want to clarify. Do not attach or describe individual patient cases.

Patient records are not requested through the public inquiry process. Assessment information requirements are agreed separately, using organizational or aggregated information where appropriate. Any proposed need for patient-identifying information requires a separate review of agreements, permissions, safeguards, and transfer arrangements before it is requested or shared.

Please wait until information requirements and an appropriate exchange process have been agreed. Do not send confidential practice documents, credentials, patient information, or financial account details through the initial inquiry form.

Salix Compass is not currently accepting individual patient navigation cases or offering a patient sliding-scale service. Our public resources page links to independent medication-access and community-support resources. Those organizations determine their own eligibility and assistance availability.

No. Charitable contributions and professional-service fees are separate. A donation does not purchase an assessment, create an engagement, or establish eligibility for individual assistance. Service fees and payment instructions are handled through the engagement process.